Right of Rescission and right of return
You can cancel, in writing (eg, letter, fax, e-mail), your declaration of contract within two weeks without giving any reasons or by returning the goods. The period begins with the date of receipt of the goods and these written instructions. The rescission period is sufficient to send the revocation or the goods.
The withdrawal should be sent to:
E-Mail: [email protected] or Fax: +49 7257 - 93890 31
Please give notice of your returns. Please affix sufficient postage. Above a goods value of 40-€ the cost of shipping within Germany will be reimbursed.
In the case of an effective revocation, the benefits received by each party and any continued benefit (such as interest). If the service received cannot or only partially or in a deteriorated condition be returned, you are obliged to pay compensation for the value thereof. This does not apply if by the surrender of goods, a deterioration of the goods upon examination – as would be possible in the shop- can be ascribed.
In addition, the payment of compensation can be avoided by not using the goods as personal property and refraining from any actions that could affect their value. Packageable goods are to returned.
You shall pay the cost of return shipping if the value of the delivered goods are of an amount not exceeding 40,00 € or when goods above the value of 40,00 € have been ordered and no full or contractual partial payment has been made at the time of revocation.
Otherwise, the shipping cost will be reimbursed. We are responsible for the risk of return. Non packageable items will be collected by us. Your obligation to refund payments must be fulfilled within 30 days after sending your cancellation.
The right does not apply for the supply of audio or video recordings or software, if the data supplied medium has been unsealed.
End of the revocation notice